Welcome to noverasupply.shop. We are committed to providing our customers with a clear and convenient shipping experience. The following shipping policy outlines our order processing, transit times, logistics partnerships, and requirements regarding import and export.
- Order Processing Time
Once your payment is successfully processed, it typically takes 1–3 business days for us to review, prepare, and dispatch your order. Please note that processing times may be extended during holidays, promotional periods, or due to unforeseen circumstances.
- Domestic Shipping (United States)
Orders within the United States typically arrive within 3–7 business days after dispatch. Actual delivery times may vary based on the destination, weather conditions, holidays, and carrier operations.
- International Shipping
For orders eligible for international delivery, transit times are generally 7–20 business days after dispatch. Actual delivery times may be affected by factors such as customs inspections, clearance procedures, flight schedules, and local delivery efficiency. Please refer to the shipping options and estimated delivery times displayed at checkout.
- Logistics Partners
noverasupply.shop selects appropriate logistics providers—such as USPS, UPS, FedEx, or DHL—based on the destination, required delivery speed, and operational logistics. The specific carrier for your order will be confirmed in the shipment details.
- Import, Export, and Customs Requirements
All shipping, import, and export activities must comply with the laws and regulations of the relevant countries and regions, including customs declarations, import requirements, export controls, and other applicable mandates.
For international orders, customs authorities in the destination country may request additional information or impose duties, import taxes, and clearance fees. Unless otherwise stated at checkout or in our policies, these costs are generally the responsibility of the recipient, in accordance with local regulations. Please be aware that customs clearance delays may affect your estimated delivery date.
- Shipping Costs
Shipping costs and any other applicable delivery fees will be displayed at checkout. These charges may vary based on the delivery address, order value, and the selected shipping service.
- Shipment Tracking
Once your order has been dispatched, we will provide tracking information, provided that such information is made available by the carrier. Logistics status updates may be delayed; please refer to the latest information provided by the carrier.
- Delivery Delays and Exceptions
Delivery times may be extended due to adverse weather, public holidays, customs inspections, transport disruptions, or other uncontrollable factors. If your order’s logistics status has not been updated for an extended period, please contact us via the communication channels provided on our website.